Phone Conversation Dialogue Ordering
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1. Read the sentences and answer the question. I. Sure. Have a nice day. II. About six o'clock. Can I take a massage? III. Hold on, please. I'll put you through. I'm afraid she's not here. IV. Yes, please. Can you tell her I can't come for the check-up on Monday? Thanks. Bye. V. When will she get back? VI. Hello, can I speak to Doctor Alice? Which of the following is the CORRECT order of the sentences in the phone conversation above? A) II - III - IV - V - VI - I B) VI - I - V - II - IV - III C) VI - III - V - II - IV - I D) II - III - V - I - VI - IV
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Hi Seyma, let's solve this ordering question together. We need to find the correct logical sequence for this phone conversation.
Ordering a Phone Conversation
First, let's look for a greeting or an opening line. Sentence six starts with Hello, can I speak to Doctor Alice? This is the perfect way to begin a phone call.
VI. Hello, can I speak to Doctor Alice?
When someone asks to speak to another person, the receiver usually responds. Sentence three says Hold on, please. I will put you through. But then it adds, I am afraid she is not here. This naturally follows sentence six.
III. Hold on, please. I'll put you through. I'm afraid she's not here.
Now that the caller knows the doctor is away, the next logical question is to ask when she will return. Sentence five asks, When will she get back?
V. When will she get back?
Sentence two answers that question by saying About six o'clock, and then asks if the caller wants to leave a message. Note that it says massage, which is likely a typo for message.
II. About six o'clock. Can I take a message?
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