Ordering a Telephone Conversation
Published:
2.
I. I'm afraid, she is in a meeting now.
II. Well... Can you please tell her that Leo called?
III. Good morning, Fame Computer. How can I help you?
IV. Of course, sir. I'm writing down your message.
V. Hello. Leo is calling. Can I talk to Ms. Brown?
Which of the following shows the CORRECT order?
A) V-II-III-IV-I
B) III-V-I-II-IV
C) III-IV-V-II-I
D) V-III-IV-II-I
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Step by Step Written Solution
Hi Drn, let's solve this dialogue ordering puzzle together.
Ordering the Dialogue
To find the correct order, we should look for how a typical phone conversation starts at a workplace. Generally, the receiver greets first.
1. Greeting by the receiver
Sentence number three is a perfect opening. It says, Good morning, Fame Computer. How can I help you? This identifies the business and welcomes the caller.
III. Good morning, Fame Computer...
Now, how would the caller respond? Sentence five fits perfectly. Leo introduces himself and asks for Miss Brown.
V. Hello. Leo is calling. Can I talk to Ms. Brown?
2. Sentence V: Caller introduces himself
Next, the person answering needs to check if Miss Brown is available. Sentence one provides the negative answer: I'm afraid she is in a meeting now.
I. I'm afraid, she is in a meeting now.
3. Sentence I: Receiver explains she is busy
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