Email Writing and Formal Vocabulary Exercises
Published:
Provide a Subject Line for Each of the Following Email Excerpts
Subject: __________________________________________________
Just a reminder about tomorrow's event at 6:30 PM. Please make sure to order all the food exactly two hours before the event begins.
Subject: __________________________________________________
Due to a scheduling conflict, tomorrow's meeting is going to be postponed from 2:30 to 3:30. Thank you for your understanding!
Subject: __________________________________________________
Therefore, I am wondering whether your facilities will be available for event next April? Our event will take place on April 12, from 2 - 4 PM, and we are expecting approximately 300 guests.
Subject: __________________________________________________
In order to facilitate a smooth event, could you please provide us one week in advance with your PowerPoint and a copy of any other materials you plan to use?
Underline the correct or most appropriate word.
EMAIL 1: I am writing with (1) connection/reference/regarding to our telephone conversation this morning about your order 7895LG. I must (2) regret/apologise/sorry for the delay in processing this order. I can now confirm that the goods have been shipped and should (3) arrive/reach/deliver you within 10 working days. We have taken special (4) care/attention/caution to make sure that the items are exactly as you requested. Once again, please (5) take/have/accept our apologies. If you have any further questions, do not (6) stop/fail/hesitate to contact me again.
EMAIL 2: I was (1) sorry/unhappy/afraid to hear about the damage to the products that you received this morning. However, I am (2) afraid/apologise/regret that we cannot (3) accept/except/have responsibility in this (4) topic/material/matter. All our products are (5) controlled/checked/looked very carefully before leaving the factory, and the damage in this case must have been caused in transit. I (6) propose/suggest/tell that you contact the shipping company directly about possible compensation.
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Step by Step Written Solution
Hello! Today we are going to work on improving business communication by writing appropriate subject lines and choosing the correct vocabulary for emails.
Business Communication: Email Writing
Let's start with the first part. We need to provide a subject line for four different email excerpts. A good subject line is brief and clearly indicates the purpose of the message.
Part 1: Subject Lines
1. Reminder: Food Ordering for Tomorrow's Event
2. Meeting Postponed: Tomorrow at 3:30 PM
3. Inquiry: Facility Availability for April 12
4. Request: Presentation Materials for Upcoming Event
For the first excerpt, since it mentions food and a specific time, Reminder is a perfect keyword. In the second, Meeting Postponed alerts the reader to a schedule change immediately.
Now let's look at Email one. We need to choose the most appropriate word for each blank to maintain a professional tone.
Email 1: Order Shipping Update
I am writing with (1) reference to our telephone conversation...
I must (2) apologise for the delay...
...should (3) reach you within 10 working days.
We have taken special (4) care to make sure...
Please (5) accept our apologies.
Do not (6) hesitate to contact me.
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