Choosing the Appropriate Communication Response
Published:
4. You just learn that your grandmother is at hospital in New York, but you live in Los Angeles. There is a huge distance between these cities, so you need to fly as soon as possible. You call the flight company and buy a ticket. What do you say on the phone?
A) Hello! This is Wilma. I'm calling from New York to book a flight to Los Angeles.
B) I'm calling to inform you that you have a flight to New York at 4pm this Friday.
C) I have some good news: they say my grandmother is doing well. You can cancel my flight now.
D) Hello! Do you have a flight to New York today? This is an urgent situation.
This question includes visual content: The image contains four speech bubbles arranged horizontally, labeled A, B, C, and D. Each speech bubble contains a sentence representative of a response in a conversation. There is a small red ink stain near option D.
Animated Video Solution
The first half plays free, the full solution is in the app.
Step by Step Written Solution
Hi ECRİNBAHAR, let's solve this interesting situational question together. First, we need to understand the scenario given in the text.
Understanding the Situation
The prompt states that your grandmother is in a hospital in New York, but you live in Los Angeles. This is an urgent matter, so you need to fly as soon as possible.
We are looking for what you would say to a flight company on the phone to buy a ticket for this specific trip. Let's evaluate each option.
Evaluating Options
Option A says you are calling from New York to book a flight to Los Angeles. This is the opposite of what we need, since you are currently in Los Angeles and need to go to New York.
Option B is just informing the company that you already have a flight at four p m on Friday. It doesn't ask to buy a new ticket for an urgent trip.
The rest of this solution is on Solvi
4 more steps are locked. Watch the full animated, narrated solution for free.
Snap a photo, solve any question like this.
Watch the Rest for Free
Free to download · First solutions are on us
